QUALITY CONTAINMENT
SERVICES.
When a quality issue threatens your customer, contain it before it costs you the account.
A rejection, an escape, a suspect lot already at your customer's dock — these are the moments when hours matter. You need to build a firewall between the problem and your customer, keep good product flowing, and show your customer it's handled, all at once.
Phillips Light Industrial has supported manufacturers since 1995 and is a rapid-response quality containment provider based in Middleburg Heights, Ohio, serving Ohio, Michigan, Pennsylvania, Indiana and Kentucky. We put certified crews on a suspect lot — at your plant or your customer’s dock — typically within Within 24 hours at supported sites, and we answer the phone 24/7 on 216.440.6060.
Containment StatusHolding
3 Held9 Certified outClean point
A FIREWALL BETWEEN
THE PROBLEM AND YOUR CUSTOMER.
PLI mobilizes fast to contain quality problems at the point they threaten your customer: on your customer's floor, at your plant, at your supplier, or at a PLI center. We isolate suspect stock, certify good product, and put a documented process in place so your customer sees control restored quickly.
Containment can often be coordinated within 24 hours, depending on the scope of the project, the location and crew availability. The goal is the same either way: protect the relationship and keep your line running.
Often coordinated within 24 hours, depending on scope, location and availability.
EVERYTHING IT TAKES
TO HOLD THE LINE.
Emergency Quality Containment
Rapid response to a rejection or escape.
On-Site At Your Customer's Plant
A firewall where it matters most.
Controlled Shipping Support
CS1 and CS2 levels, run to your customer's requirement.
Early Production Containment / GP12
Launch-phase containment to protect a new program.
Third-Party Certified Containment
Independent verification your customer will trust.
Breakpoint & Clean-Point Establishment
Prove where the problem starts and stops.
Certified (Green) Stock Tagging
Clearly separate verified good product.
Suspect-Lot Quarantine
Isolate questionable material.
Documented Exit Criteria & Reporting
Close containment with evidence, not guesswork.
WE PUT THE FIREWALL
WHERE THE RISK IS.
At Your Customer
The most common and most urgent scenario.
At Your Facility
Contain before product ever ships.
At Your Supplier
Stop the problem at its source.
At a PLI Center
When material needs off-site handling.
CONTAINMENT IS
A POSITION.
Containment is a position on the flow of product. We put the barrier at the point where suspect product would otherwise reach your customer — most often on their floor, under controlled shipping.
Certified stock keeps moving. Suspect material is quarantined and documented. Containment closes when the clean point is agreed, not when the pressure drops.
CONTAINED FAST.
CLOSED ON EVIDENCE.
Fast To Contain
Often within 24 hours, depending on scope, location and availability.
Protects The Relationship
Your customer sees control restored quickly.
Independent Firewall
Third-party results carry weight your customer accepts.
Automotive Protocol Fluency
Familiar with controlled shipping and early-production containment.
Clear Exit Criteria
Containment closes on evidence, with documented reporting.
Certified Quality
ISO 9001:2015 certified quality system.
FOR SUPPLIERS WITH A
CUSTOMER WATCHING.
Suppliers and manufacturers under customer pressure — most often in automotive, where controlled shipping is common, plus appliance, industrial, and consumer products.
- A customer rejection
- A customer-imposed controlled-shipping requirement
- A launch escape
- A supplier problem you must contain on your customer's behalf
WHAT BACKS
THE CONTAINMENT.
WHAT CONTAINMENT BUYERS ASK
BEFORE THEY CALL.
What is quality containment?
Rapid action to isolate a quality problem and protect your customer while it is resolved, so suspect product never reaches the line.
How fast can PLI contain a problem?
Often within 24 hours, depending on the scope of the project, the location and crew availability.
What is controlled shipping (CS1 / CS2)?
A customer-required containment level where an independent party inspects product before it ships.
Can PLI act as a third-party firewall at our customer's plant?
Yes, we contain on-site at your customer's location, at your plant, at your supplier, or at a PLI center.
What is the difference between containment and sorting?
Containment protects your customer while the issue is isolated; sorting separates good product from bad. Most containment projects use both.
How does a containment get closed out?
With documented exit criteria and a clean point, so you and your customer agree the problem is resolved.
WHEN PRODUCTION CANNOT STOP,
CALL PLI.
Tell us what you're dealing with and we'll mobilize containment fast.